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THE BLOG FOR ALL YOUR HOSPITALITY QUESTIONS

April 2011

Brunch on the Main Line: Spring Mill Café, Georges', Tango, America Bar & Grill, Aneu Bistro and Kimberton Inn

04/27/11

Brunch on the Main Line: Spring Mill Café, Georges', Tango, America Bar & Grill, Aneu Bistro and Kimberton Inn

Find the perfect brunch spot for you along the Main Line, from Bryn Mawr to Berwyn, and beyond.

Posted at 02:37 PM | Permalink | Comments: 6

Nectar's Scott Morrison and Seasons 52's Jamie Tokes Talk Customer Service

04/14/11

Nectar's Scott Morrison and Seasons 52's Jamie Tokes Talk Customer Service

The pros from Berwyn's Nectar and King of Prussia's Seasons 52 weigh in on the use of "guys" when saluting customers.

Posted at 04:01 PM | Permalink | Comments: 4

Tipping Redux: How Much to the Concierge?

04/07/11

Tipping Redux: How Much to the Concierge?

This Main Line hospitality expert answers objectively (for the most part) about what to give a hotel concierge.

Posted at 12:05 PM | Permalink | Comments

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About This Blog

As the corporate concierge for BPG Properties, Ltd. and the founding member of the Philadelphia Concierge Association, Ken Alan is the Main Line’s longest-serving hospitality ambassador. A professional ombudsman, he enjoys making the impossible a reality on a daily basis. Send Alan your hospitality questions at ConciergeK@comcast.net.

 

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